Tenants Advisory Group Meeting
We will be holding our next Tenant Advisory Group meeting on Thursday 24th July at 4.00pm in our office at 45 Hamilton Street CH41 5AA. We will be discussing a number of things including Review of complaints, the Safeguarding Policy and the Hate Crime and Harassment Policy. If you would like to attend then please […]
6th June 2025
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Customer Service Officer Vacancy
We are looking for a Customer Service Officer to join our team, you will play a key part in supporting the day-to-day running of busy Community Housing Association.
If you are passionate about delivering outstanding customer service and thrive in a dynamic environment, we encourage you to apply for this exciting opportunity!
31st March 2022
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Tenant Satisfaction Phone Surveys
TLF Research, over the next 8 weeks will be phoning tenants to collect feedback about satisfaction with our services on the Association's behalf.
The purpose of the survey is to help the association identify areas for service improvements. The number they will be calling from is 01484 599 854. The caller will not be asking for any personal details about you. If you are unsure about the caller, hang up and you can check with Wirral Methodist Housing Association at info@wmhaltd.org.uk or phone 0151 647 5471. We will report the findings of the survey back to you on this website.The Housing Regulator Consultation
The Regulator of Social Housing want to know what you think about the its proposals for tenant satisfaction measures which are part of implementing changes to consumer regulation for social housing. This consultation closes at 6:30pm on 3 March 2022 The measures would provide information about your landlords’ performance and the quality of their services. The Regulator wants to hear from tenants and anyone with an interest in social housing. The online survey link to the consultation is: https://online1.snapsurveys.com/RSH_TSM_Consultation. To help ensure a wide range of people are able to participate in the consultation, the regulator has published an easy read version of the draft TSMs. see link below : https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/1048273/Easy_Read_RSH_TSM_Consultation_Summary_Digital_Artwork.pdf If you need an alterative format for any of the regulators documents, please contact enquiries@rsh.gov.uk28th January 2022
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Winter Buzz 2021
The Winter Buzz is available now . If you would like a hard copy please email info@wmhaltd.org.uk Information about our Board Members, join our Tenant Scrutiny and our offer of property MOTs , included in this edition.
20th December 2021
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