TLF Research, over the next 8 weeks will be phoning tenants to collect feedback about satisfaction with our services on the Association’s behalf.
The purpose of the survey is to help the association identify areas for service improvements.
The number they will be calling from is 01484 599 854. The caller will not be asking for any personal details about you. If you are unsure about the caller, hang up and you can check with Wirral Methodist Housing Association at [email protected] or phone 0151 647 5471.
We will report the findings of the survey back to you on this website.
The Housing Regulator Consultation
The Regulator of Social Housing want to know what you think about the its proposals for tenant satisfaction measures which are part of implementing changes to consumer regulation for social housing.
This consultation closes at 6:30pm on 3 March 2022
The measures would provide information about your landlords’ performance and the quality of their services.
The Regulator wants to hear from tenants and anyone with an interest in social housing.
The online survey link to the consultation is: https://online1.snapsurveys.com/RSH_TSM_Consultation.
To help ensure a wide range of people are able to participate in the consultation, the regulator has published an easy read version of the draft TSMs. see link below :
If you need an alterative format for any of the regulators documents, please contact [email protected]