Planned Maintenance

Every year we carry out planned maintenance activities to improve our properties.

We will contact you before any work is started, to discuss in greater detail what we plan to do and when you can expect the work to be undertaken. You will have some choices in what components we renew, colours we use, and how we carry out the work.

We have a rolling programme of detailed Stock Condition Surveys of Wirral Methodist owned properties. Each property surveyed at least once every 5 years. The information we get from these surveys will help us to review the programme, and you will be kept informed of any necessary changes to the programme via our Topics newsletter or direct mailing.

The Decent Homes Standard

The Basic Principals of the Decent Homes Standard are:

It Must Meet the Current Statutory Minimum Standard for Housing

Homes below this standard are those defined as unfit under section 604 of the Housing Act 1985 (as amended by the 1989 Local Government and Housing Act)

It Must be in a Reasonable State of Repair

Homes which fail to meet this standard are those where either:

– one or more of the key building components are old and, because of thier condition, need replacing or major repair; or

– two or more of the other building components are old and, because of their condition, need replacing- or major repair.

It Must Have Reasonably Modern Facilities and Services

Homes which fail to meet this standard are those which don`t have three or more of the following: reasonably modern kitchen (20 years old or less)

– a kitchen with adequate space and layout

– a reasonable modern bathroom (30 years old or less)

– an appropriatley located bathroom and WC

– adequate insulation against external noise (where external noise is a problem)

– adequate size and layout of common areas for blocks of flats

It Provides a Reasonable Degree of Comfort

This means that your home must have both effective insulation and efficient heating.

Gas Servicing

Under the Gas Safety Installation and Use regulations 1998, Wirral Methodist Housing Association has a legal responsibility as a landlord to provide the annual service and safety checks within a 12-month period to all properties that it manages.

This is to ensure that the gas service and the appliances are safe for our tenants and their neighbours.

Wirral Methodist HA operates an appointment scheme to ensure that all the gas appliances within managed properties are serviced at least once a year: It monitors the schemes by:

  • sending letters to advise tenants of the appointment
  • leaving a calling card at every missed appointment
  • sending a recorded letter to remind tenants of the urgency of the safety checks
  • attempting to contact tenants by phone