We aim to be open and accountable when sharing our performance. To show our commitment to providing a continually improving service, we measure, monitor and publish our performance information on a quarterly basis.
You may see us ask for feedback after a repair or as part of our regular tenant surveys. Your feedback is a vital part of how we gather and report our performance. The more feedback we receive, whether it be positive or telling us how we can improve, allows us to know how we’re doing and what areas we need to focus on.
Our current performance for July to September 2022 is below. If you have any questions or feedback on how we deliver our performance information please email us at [email protected] or by giving us a call 0151 647 5471