Starts at Home

Today, Wirral Methodist Housing Association are celebrating the value of care and support services and the positive impact it makes, having  a safe and secure place to call home to help people live independently and with dignity. We asked some of our tenants what their home means to them Rory said: "I like doing the cleaning and jobs. I like where my flat is and I like cooking my meals". Helen said: "I really like my room and the others who I live with. The staff are very helpful and I have more independence and even have a little job". Greg said: "I like being on the ground floor because it is easy for me and it is very cosy".  

2nd September 2022

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Customer Service Officer Vacancy

We are looking for a Customer Service Officer to join our team, you will play a key part in supporting the day-to-day running of busy Community Housing Association.

If you are passionate about delivering outstanding customer service and thrive in a dynamic environment, we encourage you to apply for this exciting opportunity!

31st March 2022

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Tenant Satisfaction Phone Surveys

TLF Research, over the next 8 weeks will be phoning tenants to collect  feedback about satisfaction with our services on the Association's behalf.

The purpose of the survey  is to help the association  identify areas for service improvements. The number they will be calling from is 01484 599 854. The caller will not be asking for any personal details about you. If you are unsure about the caller, hang up and you can check with Wirral Methodist Housing Association at [email protected]  or phone 0151 647 5471. We will report the findings of the survey back to you on this website.    

The Housing Regulator Consultation

The Regulator of Social Housing  want to know what you think about the  its proposals for tenant satisfaction measures which are part of implementing changes to consumer regulation  for social housing. This consultation closes at  6:30pm on 3 March 2022 The measures would provide information about your  landlords’ performance and the quality of their services. The Regulator wants to hear from  tenants and anyone with an interest in social housing. The online survey link to the consultation is: https://online1.snapsurveys.com/RSH_TSM_Consultation. To help ensure a wide range of people are able to participate in the  consultation, the regulator has published an easy read version of the draft TSMs. see link below : https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/1048273/Easy_Read_RSH_TSM_Consultation_Summary_Digital_Artwork.pdf If you need an alterative format for any of the regulators  documents, please contact [email protected]  

28th January 2022

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