Tenant Satisfaction Phone Surveys
TLF Research, over the next 8 weeks will be phoning tenants to collect feedback about satisfaction with our services on the Association's behalf.
The purpose of the survey is to help the association identify areas for service improvements. The number they will be calling from is 01484 599 854. The caller will not be asking for any personal details about you. If you are unsure about the caller, hang up and you can check with Wirral Methodist Housing Association at [email protected] or phone 0151 647 5471. We will report the findings of the survey back to you on this website.The Housing Regulator Consultation
The Regulator of Social Housing want to know what you think about the its proposals for tenant satisfaction measures which are part of implementing changes to consumer regulation for social housing. This consultation closes at 6:30pm on 3 March 2022 The measures would provide information about your landlords’ performance and the quality of their services. The Regulator wants to hear from tenants and anyone with an interest in social housing. The online survey link to the consultation is: https://online1.snapsurveys.com/RSH_TSM_Consultation. To help ensure a wide range of people are able to participate in the consultation, the regulator has published an easy read version of the draft TSMs. see link below : https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/1048273/Easy_Read_RSH_TSM_Consultation_Summary_Digital_Artwork.pdf If you need an alterative format for any of the regulators documents, please contact [email protected]28th January 2022
Read moreWinter Buzz 2021
The Winter Buzz is available now . If you would like a hard copy please email [email protected] Information about our Board Members, join our Tenant Scrutiny and our offer of property MOTs , included in this edition.
20th December 2021
Read moreVacancies. Governance & Assurance Manager. Data & Intelligence Manager. Board Member.
Governance & Assurance Manager
Data & Intelligence Manager
Location: Birkenhead
We require a Governance and Assurance Manager and a Data Intelligence Manager to help transform the association by providing good governance, data and intelligence so that tenants receive the best possible services and have great homes to live in. We are currently under represented by ethnic minorities, and we would particularly welcome applications from this group. If you are ready for the next step in your career and want an exciting challenge, please send your CV and Equalities Monitoring form to [email protected]. Job Description Governance & Assurance Manager Job Description Data & Intelligence Manager Equality Monitoring Form Closing Date for applications: 23rd November 2021 5:00PM Interviews to be held Friday: 30th November 2021 _____________________________________________ Board Member Vacancies Location: Birkenhead Board Members are remunerated for their services at £2,500.00 pa We are a small vibrant Housing Association managing some 900 homes across Wirral and in Ellesmere Port. With 20 staff and a £5m turnover, we are financially robust and our surpluses are re-invested to help ensure long term financial viability and future sustainability in our communities. We are passionate about providing high quality services to our residents including support services for older people, and people with physical and learning disabilities. Right now we have an active development programme and are preparing our zero carbon strategy to ensure our homes are fit for the future and energy efficient at an affordable cost. Our Board has a broad range of skills and following retirements, we are seeking to appoint two Board members, and are particularly interested in applicants with proven experience in Housing Development, Finance and as a resident in social housing. We are currently under represented by ethnic minorities, and we would particularly welcome applications from this group. The Board meets most months with a blend of virtual and face to face meetings. We have a small committee structure also. For more information email [email protected] for a recruitment pack. Deadline for applications: 5pm Tuesday 30th November 2021 Interviews to be held on 6th and 10th December 20215th November 2021
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