Tenants Advisory Group Meeting
We will be holding our next Tenant Advisory Group meeting on Thursday 24th July at 4.00pm in our office at 45 Hamilton Street CH41 5AA. We will be discussing a number of things including Review of complaints, the Safeguarding Policy and the Hate Crime and Harassment Policy. If you would like to attend then please […]
6th June 2025
Read more
New Board Members
We are delighted to confirm the appointment of three new Board Members at Wirral Methodist Housing Association from 1st March 2022.
Sandra Simmons MBE
Sandra brings a wealth of lived experience as a tenant and resident of Birkenhead. With extensive education experience and a focus on improvement, Sandra will also take up a position on the Associations Tenants and Communications Committee.Kerry Scott
Kerry is a well-established independent development consultant in the North West and beyond, having also held senior roles at not for profit housing organisations across the North. Kerry will bring vital scrutiny to the Association’s plans to build high quality housing on the Wirral.Craig Sparrow
Craig is Executive Director of Development at Clwyd Alyn Housing and brings a wealth of experience in operational management and the delivery of new homes. Craig will again bring strength to our development plans and take up a key role within the Governance Committee. Bryan McPaul, Chair said ‘ We look forward to welcoming our new colleagues to the Association’s Board and are delighted to have strengthened our ability to deliver excellent services and build new homes for those in greatest need’3rd March 2022
Read more
Tenant Satisfaction Phone Surveys
TLF Research, over the next 8 weeks will be phoning tenants to collect feedback about satisfaction with our services on the Association's behalf.
The purpose of the survey is to help the association identify areas for service improvements. The number they will be calling from is 01484 599 854. The caller will not be asking for any personal details about you. If you are unsure about the caller, hang up and you can check with Wirral Methodist Housing Association at info@wmhaltd.org.uk or phone 0151 647 5471. We will report the findings of the survey back to you on this website.The Housing Regulator Consultation
The Regulator of Social Housing want to know what you think about the its proposals for tenant satisfaction measures which are part of implementing changes to consumer regulation for social housing. This consultation closes at 6:30pm on 3 March 2022 The measures would provide information about your landlords’ performance and the quality of their services. The Regulator wants to hear from tenants and anyone with an interest in social housing. The online survey link to the consultation is: https://online1.snapsurveys.com/RSH_TSM_Consultation. To help ensure a wide range of people are able to participate in the consultation, the regulator has published an easy read version of the draft TSMs. see link below : https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/1048273/Easy_Read_RSH_TSM_Consultation_Summary_Digital_Artwork.pdf If you need an alterative format for any of the regulators documents, please contact enquiries@rsh.gov.uk28th January 2022
Read more
Christmas Closing times
Our office phone lines and info@wmhaltd.org.uk will close for the festive period on Friday 24th December 2021 at 12.00pm and will reopen on Tuesday 4th January 2022 at 9.00am. If you have an emergency repair during this time you can call Orbis on 0151 343 2770 Orbis should only be contacted if there is a genuine emergency. Please report all other repairs from 4th January 2022. Wirral Methodist Housing Association’s Board and staff wish you all a safe and Merry Christmas and a Happy New Year.
22nd December 2021
Read more