IMPORTANT – Cold Callers for Housing Condition/Disrepair Claims

Published 28th April 2021


Canvassers have been acting ‘unscrupulously’ within your area and have led some of our tenants to believe that they may be entitled to compensation.

These individuals are not acting on behalf of Wirral Methodist Housing Association and may not have your best interests at heart. All of our staff and contractors carry I.D. that you are strongly advised to request sight of before you allow any stranger into your home.

Who Are these People?

These canvassers represent claim handlers or solicitors. Their aim is to make money – usually up to £500 per referral (whether the claim is real or not).  They may tell you that your home is in need of repair and encourage you to put in a claim against us.

We want you to be aware of them, what happens if you claim and how it affects us.

Be Aware

Disrepair/Housing Condition claim companies use a legal scheme that was introduced to protect tenants from bad landlords.

These companies want to make money out of you and your home.

You need to know the facts in case they approach you.

They may tell you that you can make a claim on a ‘No Win – No Fee’ basis.

However, if you decide at some point in the future that you don’t want to continue with a claim, there could be charges that you have to pay to exit the agreement.

Some tenants have been left with the costs of:

So, please be careful before you commit to any agreements with these canvassers. They may put you at financial risk.

For more information please follow link here