On the 27th April we were delighted to welcome some of our tenants to the Lauries Centre in Birkenhead for a ‘Cuppa and a Chat’. This was an opportunity for us to listen to tenants, encourage them to have their say, raise the issues that matter to them the most and meet some staff and board members, all whilst enjoying a cup of tea and some cake.
We asked tenants to tell us what they thought we we’re doing well and should continue to do, what we need to start doing and what we need to stop doing. We got some excellent feedback that will help us develop our service further to ensure we are giving our tenants the best experience we can.