Coronavirus ( COVID-19)

Published 17th March 2020

Wirral Methodist Housing Association office is closed  please do not visit the office. Stay Home, Save Lives .

If you have a general enquiry you can email us on [email protected] or complete our online form here. If you would like to talk to a member of staff call 0151 647 5471 and follow the message options you will hear.  

You can still make payments or discuss your rent by phone or report repairs using the online form here. Our contractors will be attending emergency/urgent repairs. We have suspended all non-essential visits.

Here is a list of some of the repairs to help you understand which repairs we will still undertake:

• An uncontainable water leak / burst
• Total loss of power supply
• A blocked toilet (if there is only one in the home)
• A gas leak

It’s very important we put things in place so we can come in to your home in a safe way. If you do have an emergency  repair and are feeling unwell, with a cough, high fever or difficulty breathing, it is essential to let us know.  It’s important to let us know if you’ve been advised to self-isolate.

Every Mind Matters has now released expert advice and top tips on how to look after your mental wellbeing if you need to stay at home during the coronavirus (COVID-19) outbreak. Please visit: www.nhs.uk/oneyou/every-mind-matters/

If you are concerned that you have symptoms or may been exposed to the virus, The latest information and facts about Coronavirus (COVID-19) is available on the Government website https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

Wirral Food Bank are not taking on new referral agencies at the moment as the centres are closed. For assistance contact the Wirral Food Hub on 666 5050. As soon as life returns to normal, they will commence taking  new referral applications

We are following Government guidance and advice from Public Health England daily about how we can deliver services with the restrictions currently in place to contain the coronavirus.

We will continue update this information if and when we need to, based on Government advice. Please regularly check our website.