Repairs and Maintenance

HOW TO REPORT A REPAIR

If you are looking for immediate help, you can report a repair or emergency in the following ways:

By Phone:

You can call us 24 hours a day

Outside office hours please report your emergency to our out of hours contractor Orbis:

   During office hours 0151 647 5471  (Mon-Thur 9-5pm, Fri 9-4.30pm)

   Outside Office hours (ORBIS) – 0151 343 2770

In Person:

Call into our head office at 42 Hamilton Street, Birkenhead, Wirral CH41 5AE, Open Mon-Fri  9.30-4pm.  Alternatively if you live in sheltered accommodation please report your repair to your Sheltered Scheme Manager.

In Writing:

Write to us at Oswald House, 42 Hamilton Street, Birkenhead, Wirral, CH41 5AE. Please describe the repair needed as clearly as possible, and provide us with your access details, including a contact telephone number if you can.

Online:

Send us a message using our online form below. Please describe the repair needed as clearly as possible, and provide us with your access details, including a contact telephone number if you can.

Report a Repair Online

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