Tenants Advisory Group Meeting
We will be holding our next Tenant Advisory Group meeting on Thursday 24th July at 4.00pm in our office at 45 Hamilton Street CH41 5AA. We will be discussing a number of things including Review of complaints, the Safeguarding Policy and the Hate Crime and Harassment Policy. If you would like to attend then please […]
6th June 2025
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Properties Available for Rent
Sometimes we have properties that we have advertised on Property Pool Plus or Choice Based Lettings as we have been unable to match a suitable tenant for the property. When this happens, we will advertise the property more widely. If you are interested in any property listed below, then please contact our Housing Team on 0151 647 5471 as soon as possible. If you have not found anything that meets you needs today, please keep checking our website and social media. Available Now For Rent Ground Floor One Bed Flat in John St, E`Port. £420pcm/£96.92 pw (Incl Service Charge) Subject to references/full 10 yr address history Will accept H B claimants 1 wks rent payable up front Over 30s & No Children For more details contact Toni on 0151 647 5471
9th January 2019
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Customer Satisfaction Survey
This year, we will be undertaking an in-depth customer satisfaction survey of the services provided by WMHA. In the meantime, we have been out and about delivering very short questionnaires to all tenants to get an insight into the overall satisfaction with the current services we provide. The survey only takes a few minutes to complete and will give us a snapshot about how we are doing and alert us to any immediate areas of concern that we will need to action immediately, rather than wait for the results of the bigger survey in the summer. Don't worry if you have mislaid your survey form...We have attached a copy of the Customer Satisfaction Survey at the bottom of this page. Simply email your answers together with your name and address to us at: jill@wmhaltd.org.uk All surveys returned to us on or before 31st January 2019 will be entered into a prize draw to win a £50 voucher. Customer Satisfaction Survey 1. How satisfied are you with the service provided by WMHA. Very satisfied Fairly satisfied Fairly dis-satisfied Very dis-satisfied 2. How satisfied are you with the overall quality of your home. Very satisfied Fairly satisfied Fairly dis-satisfied Very dissatisfied 3. How satisfied are you that WMHA treats your fairly. Very satisfied Fairly satisfied Fairly dis-satisfied Very dis- satisfied 4. How satisfied are you that your rent provides you value for money. Very satisfied Fairly satisfied Fairly dis-satisfied Very dis-satisfied 5. How satisfied are you that WMHA has friendly, approachable staff. Very satisfied Fairly satisfied Fairly dis-satisfied Very dis-satisfied 6. How satisfied are you that WMHA listens to and acts on your views. Very satisfied Fairly satisfied Fairly dis-satisfied Very dis-satisfied 7. How satisfied are you that the WMHA keeps you informed. Very satisfied Fairly satisfied Fairly dis-satisfied Very dis-satisfied
3rd January 2019
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SOCIAL SUPERMARKETS- Open through December
Money can be extra tight in December. So here’s our list of opening times for local Social Supermarkets. There is no eligibility criteria or referral needed and everyone is welcome. AND IF YOU NEED A COPY….JUST POP INTO OUR OFFICE AND PICK ONE UP Birkenhead & Tranmere Make it Happen is open Mon – Fri 9.30-4.00pm apart from Bank Holidays and every Saturday 9.30-1pm unless we advise otherwise i.e. sickness or holidays Nightingales Cafe is open Mon - Fri 9am - 5pm. St Catherine’s Community Centre. Every Thursday between 10am - 4pm. Woodlands Primary School. At the beginning and end of the school day on Thursdays. BEE Wirral, Livingstone Street Community Centre. Every weekday, between 9.30am and 3.30pm. Bidston & St James People’s Pantry at the St James Centre, Laird Street. Fresh produce every Wednesday, between 1.30pm and 2.30pm, and every Friday between 10am and 2.30pm. Dry produce every weekday between 9.30am and 4pm. The Little Centre, Beechwood. Open weekdays from 10am. Gautby Road Play and Community Centre. Times vary weekly so check their Facebook page for more details. Bidston Rise Community House. Clover Drive, Bidston Rise. Every Friday, between 5.30pm and 7pm. Prenton: The Home Start Hub. Woodchurch Lane, Prenton. Mon - Fri 10am-2pm (fresh produce on Tuesdays). Rock Ferry Neo Community, Beaconsfield Community House, Rock Ferry. Every Monday to Thursday between 11am and 3pm and Friday between 4pm and 6pm. Woodchurch Carr Bridge Community Centre, Woodchurch. Every Tuesday at 11am, and Thursday at 12.30pm. New Ferry New Beginnings, New Ferry. Every weekday at Midday.
13th December 2018
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