Customer Engagement

Customer Engagement is an important way for Wirral Methodist HA and our customers to share information, ideas and work together to improve our services. We hope that as many tenants as possible get involved in reviewing the many services we provide. By getting involved you can:

• Influence decisions that affect your housing services,
• Promote better communication between tenants/ residents and staff,
• Develop your skills and knowledge of our services and what you are entitled to,
• Meet new people and share ideas,
• Increase satisfaction levels within your home and neighbourhood.

There lots of ways you can get involved and the level of commitment can vary from:

• commenting back as and when necessary,
• committing to come into the office for no longer than 2 hours to discuss a topic,
• visiting a site to discuss a particular issue.

If this sounds like something you would be interested in, then please contact the office to have a chat with Jill or email jill@wmhaltd.org.uk

24th April 2019

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Easter Opening Times

We hope you have a lovely Easter weekend. Our office will be closed from 4pm on Thurs 18th April & re-open on Tues 23rd April. If you have an emergency repair that cannot wait until the office re-opens, then please contact our emergency contractor Orbis on Tel: 0151 343 2770  

17th April 2019

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Together With Tenants

The National Housing Federation is the membership body for Housing Associations in England. Wirral Methodist Housing Association is a member of the NHF. Together With Tenants- is a draft plan that explain the changes housing associations are considering making with the aim of creating a stronger, more balanced relationship with tenant and residents. We`d like you to visit their website and share your views on the proposed changes and how they should be put in action. The closing date for sending your views to the NHF is Friday 19th April 2019.    

17th April 2019

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