Tenants Advisory Group Meeting
We will be holding our next Tenant Advisory Group meeting on Thursday 24th July at 4.00pm in our office at 45 Hamilton Street CH41 5AA. We will be discussing a number of things including Review of complaints, the Safeguarding Policy and the Hate Crime and Harassment Policy. If you would like to attend then please […]
6th June 2025
Read more
Properties Available for Rent
Sometimes we have properties that we have advertised on Property Pool Plus or Choice Based Lettings as we have been unable to match a suitable tenant for the property. When this happens, we will advertise the property more widely. If you are interested in any property listed below, then please contact our Housing Team on 0151 647 5471 as soon as possible. If you have not found anything that meets you needs today, please keep checking our website and social media. Available Now For Rent Ground Floor One Bed Flat in John St, E`Port. £420pcm/£96.92 pw (Incl Service Charge) Subject to references/full 10 yr address history Will accept H B claimants 1 wks rent payable up front Over 30s & No Children For more details contact Toni on 0151 647 5471
9th January 2019
Read more
Customer Satisfaction Survey
This year, we will be undertaking an in-depth customer satisfaction survey of the services provided by WMHA. In the meantime, we have been out and about delivering very short questionnaires to all tenants to get an insight into the overall satisfaction with the current services we provide. The survey only takes a few minutes to complete and will give us a snapshot about how we are doing and alert us to any immediate areas of concern that we will need to action immediately, rather than wait for the results of the bigger survey in the summer. Don't worry if you have mislaid your survey form...We have attached a copy of the Customer Satisfaction Survey at the bottom of this page. Simply email your answers together with your name and address to us at: jill@wmhaltd.org.uk All surveys returned to us on or before 31st January 2019 will be entered into a prize draw to win a £50 voucher. Customer Satisfaction Survey 1. How satisfied are you with the service provided by WMHA. Very satisfied Fairly satisfied Fairly dis-satisfied Very dis-satisfied 2. How satisfied are you with the overall quality of your home. Very satisfied Fairly satisfied Fairly dis-satisfied Very dissatisfied 3. How satisfied are you that WMHA treats your fairly. Very satisfied Fairly satisfied Fairly dis-satisfied Very dis- satisfied 4. How satisfied are you that your rent provides you value for money. Very satisfied Fairly satisfied Fairly dis-satisfied Very dis-satisfied 5. How satisfied are you that WMHA has friendly, approachable staff. Very satisfied Fairly satisfied Fairly dis-satisfied Very dis-satisfied 6. How satisfied are you that WMHA listens to and acts on your views. Very satisfied Fairly satisfied Fairly dis-satisfied Very dis-satisfied 7. How satisfied are you that the WMHA keeps you informed. Very satisfied Fairly satisfied Fairly dis-satisfied Very dis-satisfied
3rd January 2019
Read more