Tenant Satisfaction Phone Surveys
TLF Research, over the next 8 weeks will be phoning tenants to collect feedback about satisfaction with our services on the Association's behalf.The purpose of the survey is to help the association identify areas for service improvements. The number they will be calling from is 01484 599 854. The caller will not be asking for any personal details about you. If you are unsure about the caller, hang up and you can check with Wirral Methodist Housing Association at email@example.com or phone 0151 647 5471. We will report the findings of the survey back to you on this website.
The Housing Regulator ConsultationThe Regulator of Social Housing want to know what you think about the its proposals for tenant satisfaction measures which are part of implementing changes to consumer regulation for social housing. This consultation closes at 6:30pm on 3 March 2022 The measures would provide information about your landlords’ performance and the quality of their services. The Regulator wants to hear from tenants and anyone with an interest in social housing. The online survey link to the consultation is: https://online1.snapsurveys.com/RSH_TSM_Consultation. To help ensure a wide range of people are able to participate in the consultation, the regulator has published an easy read version of the draft TSMs. see link below : https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/1048273/Easy_Read_RSH_TSM_Consultation_Summary_Digital_Artwork.pdf If you need an alterative format for any of the regulators documents, please contact firstname.lastname@example.org
28th January 2022Read more
Christmas Closing times
Our office phone lines and email@example.com will close for the festive period on Friday 24th December 2021 at 12.00pm and will reopen on Tuesday 4th January 2022 at 9.00am. If you have an emergency repair during this time you can call Orbis on 0151 343 2770 Orbis should only be contacted if there is a genuine emergency. Please report all other repairs from 4th January 2022. Wirral Methodist Housing Association’s Board and staff wish you all a safe and Merry Christmas and a Happy New Year.
22nd December 2021Read more